Aldermarq Every fix opens a door

Scope & coverage

What we cover, stated plainly.

Clear limits are part of the product. An attorney relying on our work should know exactly what it covers before they rely on it, so this page states the boundaries without hedging.

Where

United States businesses only.

We document businesses operating in the United States, within a state you name. We do not take on foreign websites, businesses without a US presence, or sites whose operator we cannot place in a US jurisdiction.

This is a deliberate limit rather than a capacity one. The Americans with Disabilities Act reaches US places of public accommodation. Documenting a business outside that reach produces a report nobody can act on, and it wastes your time and ours.

Jurisdiction is determined from the business address recorded in public data, not from where a server happens to sit or what a domain suffix suggests. Where a border region makes that ambiguous, the business is excluded rather than guessed at.

What

Public-facing websites.

We examine what any member of the public can reach without credentials.

We examineWe do not examine
Public web pages, including booking, ordering and payment flows up to the point of submission Anything behind a login, paywall or account
Desktop and mobile browser experiences of the same site Native iOS and Android applications
Documents linked from public pages where they carry essential information Internal systems, staff portals and intranets
Forms, navigation, media and interactive controls on public pages Flows requiring a real payment, a real booking or a real submission

We honor robots.txt by default. We do not create accounts, submit real transactions, or interact with a business as though we were a customer transacting with it.

What a finding is

An observation, at a stated date and time.

A finding records that a specific page, examined on a specific date, presented a specific barrier, measured against a published success criterion of WCAG 2.2 Level AA. It carries a screenshot showing the barrier as a visitor encountered it.

A finding is not a legal conclusion. Whether it amounts to a violation of the ADA or of any state statute is a judgment that depends on facts we do not assess, and it belongs entirely to the licensed attorney who reads the brief.

Websites change. A finding describes the site as it was on the date recorded in the brief, and a business may repair it the following week. We consider that a good outcome, and we will re-examine a site on request so you know where it stands.

What we are not

The limits of this service.

  • Aldermarq is not a law firm and does not practice law.
  • We do not provide legal advice, and nothing on this site or in any brief is legal advice.
  • We do not file anything with any court or agency.
  • We do not decide whether a matter should be brought. That judgment is yours.
  • We do not represent or communicate with claimants, and we do not recruit them.
  • We do not offer remediation consulting to the businesses we document, which would be a conflict we are unwilling to hold.
  • We do not issue certifications or conformance seals of any kind.

Contacting us creates no attorney–client relationship, and nothing you send us is privileged. Please do not send client-identifying information in a first email.

Questions

If something here is unclear, ask.

We would rather answer a scope question before you rely on the work than after.

Talk to us